Tickets can be purchased in person at the museum ticket offices or online via the National Museum in Kraków website
You can find detailed opening hours for all our branches on the website: Opening hours. Please note, however, that visitors are admitted to the exhibition no later than 30 minutes before the branch closes. The exception is the MNK Czartoryski Museum, where the last admission is 1 hour before closing. Closing time means that you must leave the museum building.
A detailed price list can be found on our website: Price lists and tickets. A full list of those eligible for discounts is available here: Discounts information.
Yes, we offer a 12-month pass which entitles you to unlimited access to all branches and temporary exhibitions, with the exception of the Czartoryski Museum.
Leonardo da Vinci’s painting Lady with an Ermine is on display at MNK Czartoryski Museum (15 Pijarska Street), on the second floor, in Gallery 7.
A 1 zł ticket is a pupil/student ticket. It is available only to pupils and students aged 26 or under, upon presentation of a valid student ID card.
No, advance booking is only required for organised groups. Individual visitors can buy tickets directly at the museum ticket office or online.
Tickets purchased online can be returned by sending an email to: rezerwacja@mnk.pl. Tickets purchased in person can be returned directly at the ticket office upon presentation of proof of purchase.
No, a limited number of tickets are available in person at the ticket office of the MNK Czartoryski Museum.
No, that is not necessary. Your ticket entitles you to enter 15 minutes before and up to 30 minutes after the time shown on the ticket. However, we do encourage you to start your visit on time.
As well as Leonardo da Vinci’s Lady with an Ermine and Rembrandt’s Landscape with the Good Samaritan, the museum houses a magnificent collection of Western European paintings, crafts, military artefacts and ancient art.
You should allow 2 to 3 hours to explore the entire complex, as the exhibition is spread across three different buildings.
When you buy a ticket for the MNK Czartoryski Museum, the MNK Main Building or the MNK Sukiennice, you also gain access to the following branches: the MNK Czapski Museum, the MNK Mehoffer Museum, the MNK Wyspiański Museum, the MNK Matejko Museum, the MNK Szołayski Museum, the MNK Ciołek Museum, the MNK Arsenal Museum and the MNK Szymanowski Museum. This ticket is valid for 3 months from the date of purchase and entitles you to a single entry to each of the exhibitions.
Booking is only required for organised groups on free admission days. However, individual visitors must collect a free ticket from the museum ticket office in order to enter the exhibition.
Yes, use of the cloakroom is compulsory, but it is completely free of charge. You must leave your coats, rucksacks and large handbags there. Please note that suitcases are not accepted in the cloakroom.
Yes, photography is permitted, but only without the use of a flash. Filming the exhibition, however, is only permitted with the prior consent of the museum management.
No, Jan Matejko’s famous work The Battle of Grunwald is held in the collection of the National Museum in Warsaw. However, at the MNK Sukiennice in Kraków, you can admire another monumental canvas by the artist – The Prussian Homage.
No, the National Museum in Krakow does not sell tickets for this exhibition, as the Market Square Underground is managed by a different institution – the Museum of Krakow.
It is not possible to hire a guide directly on site. This service must be booked in advance – by sending an email to: rezerwacja@mnk.pl or by calling 12 433 57 44 (telephone bookings are accepted Monday to Friday, 9.00 am – 4.00 pm)
Yes, audio guides are available at the MNK Main Building and MNK Sukiennice branches (Polish, English, Russian, German, French) and at the MNK Czartoryski Museum (Polish, English, French, German, Italian, Ukrainian, Russian, Spanish
sign language, audio description, family track).
Pets are not permitted on the museum premises. The only exception is service dogs that hold the relevant certificate.
Yes. Cafés are available to visitors at the following branches: the MNK Czartoryski Museum, the MNK Main Building, the MNK Czapski Building, the MNK Mehoffer Building, the MNK Sukiennice Building and the MNK Szołayski Building.
At our ticket offices, we accept payments in Polish zlotys (PLN) and by card.
Architectural accessibility varies by branch. You can find detailed information about facilities at each location on our website under the Accessibility for people with disabilities tab.
No, the National Museum in Kraków does not offer services relating to the valuation of works of art or the verification of their authenticity.
Poznaj nasze propozycje przejścia oddziałów muzeum. Zobacz najważniejsze dzieła podczas jednego dnia, odkryj życie największych artystów albo poznaj nieoczywiste dzieła minionych epok.
